Coastal Bend Community Connector Pilot – Coastal Bend, TX

800-525-5965

Project Goal

Rural healthcare providers face increasing challenges to extend continuous care to their patients. One-hundred and thirty rural hospitals have closed nationwide since 2010. Texas has felt the highest percentage of that burden, with 21 of the closures, roughly 16 percent. As rural hospital closures continue to climb nationally, we also find rural transportation options are fragmented, making it difficult for patients to find the pathway to access healthcare services. It is estimated that 55% of rural residents do not have any access to public transit. As these two realities converge upon one another, our communities must be positioned to fill in the resulting gaps and expand access to care.

In December 2019, Centene Corporation, Centene’s Texas-based Superior HealthPlan, and Feonix-Mobility Rising collaborated to create a groundbreaking pilot program to help a behavioral health clinic and FQHC to reduce cost, increase access to care, and improve overall social determinants of health (SDOH) for their patients. Social determinants of health are the conditions in the environments where people are born, live, learn, work, play, worship, and age that affect a wide range of health, functioning, and quality-of-life outcomes and risks. 

Through the Community Connector program, Feonix, Superior HealthPlan, and Centene developed a curriculum to upskill our volunteer drivers to be able to offer support to Feonix passengers who are referred for services by their medical providers.

These services in the Community Connector program can include supports such as:

  • In-home well check
  • Facilitation for a telehealth visit
  • Supply & prescription delivery
  • Well check call
  • Basic home observation
  • SDOH referrals 

By improving the SDOH conditions for rural patients, we create conditions that support individual stability and engagement in activities that facilitate health and wellbeing.

Sponsor

Superior Health Plan Logo
Patient Using Telehealth
Feonix Wellness logo
Community Connector outside Vehicle

Project Collaborators

CPCC Logo
CACOST Logo

How You Can Get Involved

Community Connector Working on tablet

Creating Connection... Creating Hope

Community Connectors are a part of the Feonix Volunteer Force. They are a lifeline to alleviate suffering in their community by reducing isolation’s harmful effects. Community Connectors first train as Feonix Volunteer Drivers prior to expanding their work. Join our force for good! Apply to be a member of the Feonix Volunteer Force today.
Mother Hugging Daughter

Donate Miles to Cover the Cost

Donations to Feonix enable our volunteers to deliver wrap-around supportive services that reduce environmental health stressors. Our volunteers are the lifeline between their doctor’s recommendations and essential needs and services, from community referrals, to resources for medication, basic shelter, utilities, and nutrition. Donate today, change someone’s life today.

Contact Info

Valerie Lefler

Executive Director | Feonix – Mobility Rising

4701 Innovation Drive Lincoln, NE 68521

Email: valerie.lefler@feonixmobilityrising.org 

Phone: (833) 653-6544